Profile
| Q: | I forgot my password. How do I log in? |
| A: | Click the 'Sign In' box in the upper right-hand corner of the page. You’ll get a pop-up window with a Forgot Password? link. Click the link. Then enter the email address you use for your Tunneljobs.com account. Click 'Submit' and we’ll send you instructions for resetting your password. |
| Q: | I forgot my username. How do I log in? |
| A: | Your username should be your email address. If that's not working, contact us at http://www.tunneljobs.com/contactus.asp |
| Q: | I forgot my password. How do I log in? |
| A: | Click the 'Sign In' box in the upper right-hand corner of the page. You’ll get a pop-up window with a Forgot Password? link. Click the link. Then enter the email address you use for your Tunneljobs.com account. Click 'Submit' and we’ll send you instructions for resetting your password. |
| Q: | How do I change my password? |
| A: | Go to Preferences at the top of any page. Click on Change Password. Enter your new password. |
| Q: | How do I change my email address? |
| A: | Go to Preferences at the top of any page. Click on Change Email. Enter your new email address. |
| Q: | How do I update my Profile? |
| A: | First, log in to your Tunneljobs.com account. Then select Profile & CV at the top of the page. Then select Profile. |
| Q: | How do I change my email subscriptions? |
| A: | Go to Preferences at the top of any page. Click on Communications & Forums and make your changes. |
| Q: | Will my contact information be sold to any third parties? |
| A: | Tunneljobs.com does not disclose to any third party your name, address, email address, or telephone number without your consent, except to the extent necessary or appropriate to comply with applicable laws, or in legal proceedings where such information is relevant. For more information, please read Tunneljobs.com Privacy Policy. |
| Q: | I'd like to cut down on the number of emails I get from Tunneljobs.com. |
| A: | The suggestions below are related to the different types of emails you could be receiving. Tunneljobs.com Communications: When you created your account, you chose whether you wanted to receive Tunneljobs.com Updates and Tunneljobs.com Partner Offers. To change this option, go to Preferences at the top of any page and update your choices in the Communications & Forums section. Two emails from one employer: Some employers have search agents who look for CV s that match selected criteria. If you've updated your CV recently, an agent might mistake your current CV for a new one and send you another email. Saved Search alerts: You can control the frequency of your saved search alerts by editing your Saved Searches. You can choose to receive emails less frequently or not at all. If you're still getting too many emails, Contact Us and our Customer Service staff will help you. |
| Q: | I'm not looking for a job anymore. Should I cancel my account and remove my CVs? |
| A: | If you're not job hunting now, it's easy to adjust your account status. Go to Preferences. Then you can decide what options you want to change. For example, you can make your CV private (employers won't see it) deselect your email and job alert choices or change any other preferences. Also if you have any Saved Searches, you can stop receiving email updates and still store your searches for another time. Just change the Email Frequency to Never. |
| Q: | Why should I create a Profile? |
| A: | Your Profile contains a collection of professional and personal details that is used to match you to job opportunities and personalised career advice - and to help you create your CV. A completed Profile lets you customise your Tunneljobs.com homepage, see recommended jobs based on your interests and even compare your career progress with others in your profession. Go to Profile. |
| Q: | Can I use my Employer username and password for my Seeker account? |
| A: | No. These are two separate accounts. |
| Q: | What should I do if I have not received the email that allows me to create a new password? |
| A: | The email might have been accidentally flagged as spam. Try looking for it in your spam folder. If that doesn't work. Contact Us. |